We have flexible policies and procedures to accommodate unexpected changes or cancellations, providing clarity on the refund process.
We curate Machu Picchu experiences with reliable partners, ensuring an authentic and unforgettable journey for our customers.
We offer comprehensive guidance and support, including preparation tips and essential information for a successful visit or trek.
We have contingency plans and alternative options in place to ensure a smooth and safe experience, adapting to unforeseen situations.
Our agency takes care of necessary permits and compliance, ensuring a hassle-free experience and a clear refund policy.
We partner with reputable accommodations along the trail or in Machu Picchu, ensuring comfort and safety for our travelers.
We offer guidance on travel insurance options and provide 24/7 support services for any emergencies or queries during the journey.
Visit our website for genuine reviews and testimonials from previous visitors and trekkers who have shared their experiences with us.
We ensure transparent pricing and clearly outline all inclusions and any additional costs associated with the packages we offer.
We prioritize safety with certified guides, proper equipment, and established safety protocols to ensure a secure and enjoyable trekking experience.
Our treks are carefully crafted to provide an authentic and immersive experience while respecting the local culture and environment.
We offer comprehensive pre-departure information, ensuring trekkers are well-prepared with the necessary gear, physical fitness, and guidance on trail regulations.
It's advisable to dress in layers, including a mix of lightweight and warm clothing, as Cusco's weather can fluctuate. Comfortable walking shoes are also essential for exploring the city.
It's recommended to carry sunscreen, a hat, a reusable water bottle, and a small backpack for day trips. A rain jacket or poncho can be useful during the rainy season.
The local currency is the Peruvian Sol. It's advisable to exchange currency at authorized exchange offices or ATMs in the city for better rates and convenience.
Many shops, restaurants, and hotels in Cusco accept major credit cards. ATMs are also easily accessible, but it's recommended to carry some cash for smaller purchases.
While it's not mandatory, having travel insurance is advisable for unforeseen circumstances. You can purchase travel insurance from various providers online before your trip.
We have alternative routes and plans in place to navigate weather-related challenges, ensuring a secure and enjoyable experience for our trekkers.
Cusco is generally safe, but it's recommended to be cautious of pickpockets and to avoid displaying valuable items in crowded areas. Additionally, it's advisable to stay on well-lit and populated streets at night.
Respecting local customs and traditions is essential. Politeness, a basic understanding of the local language, and asking permission before taking photos of people are appreciated.
We process refunds promptly within a specified timeframe, adhering to our policy and considering various factors.
Our agency ensures a secure and transparent refund process for bookings, adhering to clear policies and guidelines.
We have a clearly outlined terms and conditions section related to refunds, ensuring transparency and clarity for our customers.
We offer various communication channels, including email and phone, to inquire about refunds and provide assistance promptly.
We guarantee refunds in specific situations, outlined in our policies and considering the nature of changes or cancellations.
We have specific guidelines and procedures for partial cancellations or changes, ensuring fairness and transparency for our customers.
We offer flexible options for modification or rescheduling, ensuring the value of your booking is retained as per our policy.
We have plans in place to address sudden closures or restrictions, ensuring alternate arrangements or refunds as per our policies.
We have specific procedures in place to handle group bookings or multiple reservations, ensuring fairness and clarity in the refund process.
Our dedicated customer support team is available to guide and assist with any refund-related queries, providing prompt and helpful assistance.
We offer clear and detailed information regarding our refund policy and are available to assist in understanding the process for booking cancellations or changes.
We take care of securing the necessary permits and ensuring compliance with regulations, making the process hassle-free for our customers.
We provide essential gear including tents, sleeping bags, walking sticks, and other necessary equipment for a comfortable and safe trek.
We have well-defined emergency procedures and guides trained to manage unexpected situations, ensuring the safety and well-being of our trekkers.
We partner with reputable accommodations and ensure well-organized and comfortable camping arrangements along the trails.
We provide comprehensive advice on personal gear and additional equipment, ensuring trekkers have everything needed for a successful journey.
Visit our website for authentic reviews and testimonials from trekkers who have embarked on the Salkantay Trek, Choquequiraw, or the traditional Inca Trail, sharing their experiences with us.
It's safer to drink bottled water to avoid any potential stomach discomfort. Bottled water is easily available in stores and from reputable vendors in Cusco.
Cusco offers a variety of delicious dishes. It's recommended to try local specialties like ceviche, lomo saltado, and cuy (guinea pig). Be mindful of any dietary restrictions or allergies and communicate them when dining out.
Some of the must-visit places in Cusco include Machu Picchu, Sacsayhuaman, the Sacred Valley, and the Qorikancha Temple. Guided tours are widely available and recommended for a more insightful experience at these sites.
